How does collecting authentic customer reviews and ratings work?

There are several options available to you to collect and get opinions that can be done easily integrate into your customer interaction process. With this, you will actively manage your online reputation and in the most simple and intuitive way way to increase the trust of your customers.

TrustOK will collect for you the opinions of customers who completed a transaction with you. We will help you use the potential of the collected reviews for the benefit of your company.

 

Shop reviews Star Star Star Star Star

Shop review voorbeeld drankdozijn

Send your customers an invitation to submit an opinion about your store via email or quick link. These will help future customers to facilitate the process of choosing a store and you as a shopping destination partner.

  • Increase trust and credibility with 98% of people who read before buying online opinions and reviews.
  • Improve sales processes.
  • Increase conversions on Google Ads with Google Seller Rating.

Read more about Google Seller Rating here!

 

Product reviews Star Star Star Star Star

Product review voorbeeld rum

Easily send product review invitations to customers who have done business with you purchase. By displaying them, you will show future customers that the products are used by the site many. Product reviews build trust and increase conversions on your product pages.

  • Increase conversions to purchase on your website.
  • Improve your products.
  • Increase conversions on Google Organic with Rich Snippets

You can also collect product reviews via an API connection and integrations with WooCommerce, Shopify, Magento & Wix.
Learn more about product reviews and how they can help you get higher conversions!

 

 

Functions

 

Star Quick link to submit a review

You can send this kind of invitations through many communication channels: Instagram, TikTok, WhatsApp, SMS, Facebook and others. In this way, you can reach your users through the channels they use the most.

Star Reputation Management Dashboard

Collect, review and respond to reviews and ratings easily from one dashboard. In addition to collected opinions, you will also be able to import other opinions and ratings that you have collected on international platforms such as Google My Business, TrustPilot, Trip Advisor, Amazon Seller, and local platforms such as ePonuda, Shoptok and others.

Star Pop-up windows at checkout

Check-out PopUps are a quick and elegant way to collect reviews and ratings. With them, you will reach your customers at the time when they complete their purchase in your store.

Star Integrations with CMS systems

Quickly and easily automate sending satisfaction surveys to your customers with integrations into platforms like Shopify, WooCommerce, Magento, Wix, PrestaShop and 22 others.

Star XML

With XML, you'll easily display your store's reviews on your website with our TrustOK tag, which acts as a certificate for a trusted merchant. You can read more about the TrustOK tag here.